Port Muskogee Job Board (2024)

Port Muskogee Job Board (1)


Work Ready Muskogee

Connecting Talent and Opportunities in Muskogee County

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Summary

Seventeen (17) positions are available in Overland, Missouri.

The incumbent develops and uses various types of quality assurance analysis techniques and is required to develop and incorporate current procedures and procedural changes to keep pace with the organization in the fluctuating workload environment.

Learn more about this agency

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Overview

  • Accepting applications
  • Open & closing dates

    07/31/2024 to 08/14/2024

  • Salary

    $61,408 - $79,830 per year

  • Pay scale & grade

    GS 9

  • Help

    Location

    17 vacancies in the following location:

    • Overland, MO
  • Remote job

    No

  • Telework eligible

    Yes—as determined by the agency policy.

  • Travel Required

    Occasional travel - You may be expected to travel for this position.

  • Relocation expenses reimbursed

    No

  • Appointment type

    Permanent

  • Work schedule

    Full-time - (Compressed Schedule Available)

  • Service

    Competitive

  • Promotion potential

    9 - This position is at the Full Performance Level (FPL).

  • Job family (Series)

    1910 Quality Assurance

  • Supervisory status

    No

  • Security clearance

    Other

  • Drug test

    No

  • Position sensitivity and risk

    Non-sensitive (NS)/Low Risk

  • Trust determination process

    Suitability/Fitness

  • Financial disclosure

    No

  • Bargaining unit status

    Yes

  • Announcement number

    331-2024-MA-12495723-BU

  • Control number

    802635900

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This job is open to

  • Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a \"surplus\" or \"displaced\" employee.
  • Federal employees - Competitive service Current or former competitive service federal employees.
  • Federal employees - Excepted service Current excepted service federal employees.
  • Individuals with disabilities
  • Internal to an agency Current federal employees of this agency.
  • Military spouses
  • Special authorities Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
  • Veterans

Clarification from the agency

This vacancy is open ONLY to current employees of the St. Louis Regional Office (Facility), current employees of the Veterans Benefits Administration (VBA-Wide), Current VA Employees (VA-wide), CTAP/ICTAP eligible federal employees, non-competitive appointment eligible candidates (30% Disabled Vet, Schedule A, VRA, Reinstatement, Military Spouses), VEOA-eligible veterans, federal employees eligible for transfer/interchange agreements, Peace Corps/VISTA, and Land Management employees.

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Duties

Major Duties:

The incumbent develops and uses various types of quality assurance analysis techniques. The incumbent is required to develop and incorporate current procedures and procedural changes to keep pace with the organization in the fluctuating workload environment. The incumbent conducts reviews of completed work to ensure compliance with applicable regulations, guidelines, policies and locally generated procedures and creates reports such as an individual checklist and an excel spreadsheet of all quality findings.

Results of quality assurance checks are consolidated into reports that are forwarded directly to the unit supervisor for inclusion in briefings given to the Regional Office director. These reports are used to evaluate local training, develop training plans, evaluate employee performance and determine employee awards, and aid in ascertaining the effectiveness of each division.

Conducts and develops new hire and initial position training for employees in new positions along with refresher and on the job training as needed. Evaluates and communicates progress of training to the quality assurance supervisor and including identifying possible areas of incomplete training and/or incorrect interpretation of training given. The incumbent assists the divisions with solutions to address error trends by refocusing training if needed. Assists management with the creation/ updating of training materials.

May participate in special projects.

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Requirements

Conditions of Employment

  • You must be a U.S. citizen to apply for this job
  • Selectees are subject to a background/suitability investigation
  • Selective Service registration is required for males born after 12/31/1959
  • A probationary period may be required for employees and supervisors
  • Selected applicants will be required to complete an online onboarding process.
  • Virtual: This is not a virtual position.
  • This is a Bargaining Unit (BU) position.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/14/2024.

Note: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience you document, to include volunteer experience.

Time-In-Grade Restrictions
Applicants who held a General Schedule (GS) position under non-temporary appointment in the competitive or excepted service in the executive branch in the past 52 weeks must also meet Time-In-Grade requirements.

For a GS-09 position you must have served 52 weeks at the GS-07 level. To support your claim of Time-In-Grade, you must submit your most recent Appointment, Promotion, or Within Grade Increase SF-50 (do not submit an Award [NOA Code 840, 841, 842] or General/Pay Adjustment SF-50 [NOA Code 894]). Some applicants may have to submit more than one SF-50 to demonstrate their eligibility If you are applying using your status as a VEOA candidate (who is a current federal employee) you must submit an SF-50. See the required documents section below for more information.

Individual Occupational Requirements
This position has an Office of Personnel Management (OPM) Individual Occupational Requirements (IOR) and applicants are qualified under Quality Assurance Series 1910 which requires:

GRADUATE EDUCATION: Major study -- quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or other fields related to the position.

OR

EXPERIENCE

Specialized Experience: Experience that demonstrated a practical knowledge in monitoring, controlling, or maintaining the quality of products or services in quality assurance, procurement, inspection, production, or related areas. Examples include:

  • Reviewing written quality or inspection procedures for adequacy, and evaluating the implementation and effectiveness of quality/inspection systems, including sampling plans.
  • Analyzing quality data to detect unsatisfactory trends or weaknesses in the quality/inspection system.
  • Verifying by test or inspection, using sampling inspection or intensive product inspection techniques, that products comply with requirements prior to acceptance.
  • Identifying inadequacies and requesting corrective action.
  • Computing data, summarizing results, and preparing reports or charts depicting pertinent relationships using statistical methods.
  • Investigating customer complaints and deficiency reports, and providing identification of causes to appropriate authorities.

Minimum Qualification Requirements
In addition to the Individual Occupation Requirement (IOR), applicants must demonstrate that they meet the Minimum Qualification requirements as listed below under Specialized Experience.

Specialized Experience (GS-09)
To qualify, applicants must have at least one (1) year of specialized experience equivalent to at least the next lower grade level (GS-07) in the normal line of progression for the occupation in the organization. Specialized Experience is defined as experience that has equipped the applicant to perform at the journeyman level of this position with little to no training or supervision. The experience should demonstrate the following:

  1. Safeguarding the security and integrity of records by ensuring PII information is redacted to protect privacy.
  2. Utilizing Electronic Records Systems for record retrieval.
  3. Reconstructing lost files or records by obtaining official documents and properly disposing of redundant information.
  4. Receiving request for information and releasing based on laws, policies and/or procedures.
  5. Creating and maintaining file logs by using office automation programs such as Word and Excel.

OR

Applicants may substitute education for the experience required. To qualify at the GS-09 level, you must have a Master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree, or LL.B. or J.D., if related.

OR

Applicants may combine education and specialized experience to qualify for the position. If you have some, but not all, of the graduate education AND specialized experience described above, you may still qualify by combining the amount of creditable education and experience that you do have. To do so, first calculate the percentage of qualifying education you have as a percentage of the education required. Next, calculate the percentage of specialized experience you have as a percentage of the experience required. Then, add the two percentages. The total percentage must equal at least 100% for you to qualify for the position at the GS-09 grade level. If you qualify based on a combination of graduate education and specialized experience, you must submit a copy of your official college transcript with your application.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for federal employment. You can verify your education here. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Additional information

Work Schedule: Standard 5-day, 8-hour, full time (40 hours a week) schedule, 8:00 am to 4:30 pm CDT; Monday - Friday. Hours may vary to effectively carry out the mission.

Title/PD#: Quality Assurance Specialist GS - 9; PD 03468A

Promotion Potential: This position is at the Full Performance Level (FPL).

Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; driving an automobile, etc. No special physical demands are required to perform the work.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or disabled veterans with a compensable service-connected disability of 30% or more. Please contact the special placement coordinator or the human resources specialist listed on this vacancy for more information regarding applying for consideration under schedule A or as a 30% disabled veteran.

Displaced federal employees: The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified for this vacancy. A well-qualified candidate is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualifications requirements for this position. A score of 85 or above on the assessment questionnaire is considered well qualified. Information about ICTAP and CTAP eligibility can be found here.

Service credit for leave: Veterans Affairs offers creditable service for annual leave accrual for non-federal work experience to eligible employees. For more information about crediting experience for annual leave visit here.

This job opportunity announcement may be used to fill additional vacancies and other vacancies in the same series, grade, and location.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), https://www.va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf.\"

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  • Help

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

In describing your experience, please be clear and specific. We will not make assumptions regarding your experience. Applicants who do not fully address the specialized experience needed for the position (as described above in the job announcement) in their resume or who do not possess the education to substitute for it will not be referred for consideration.

Once the application process is complete, your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are eligible and report that you are minimally qualified for this job, your resume and supporting documentation will be compared to your responses on the occupational questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

1.Attention to Detail - Is thorough when performing work & conscientious about attending to detail.

2. Auditing - Knowledge of generally accepted auditing standards & procedures for conducting financial & compliance, economy & efficiency, & program results audits.

3. Technology Application - Uses machines, tools, or equipment effectively; uses computers & computer applications to analyze & communicate information in the appropriate format.

4. Quality Assurance - Knowledge of principles, methods, & tools of quality assurance & quality control used to ensure a product fulfills functional requirements & standards.

5. Education and Training - Knowledge of the concepts, principles, & theories of instructional methods such as teaching, training, research, making presentations, lecturing, & testing.

Only the best qualified merit promotion applicants will be referred to the hiring manager for consideration. If you are referred for consideration, you may be asked to submit additional job-related information, which may include, but is not limited to responses to the knowledge, skills, and abilities; completion of a work sample, and/or an interview.

Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Notice to Applicants: It is the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination.

  • Help

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    The following documents are required for all applicants:

    • Resume

    Review the information below and submit any additional documents (as needed) to demonstrate your eligibility and/or qualifications for the position.

    Current Federal Employees:

    • If you are applying using your status as a current federal employee or as a VEOA candidate (who is a current federal employee) you must submit an SF-50.
    • To support your claim that you have the required time-in-grade, you must submit your most recent promotion, within-grade increase, or appointment SF-50 (do not submit an Award [NOA Code 840, 841, 842] or General/Pay Adjustment SF-50 [NOA Code 894]). Some applicants may have to submit more than one SF-50 to demonstrate their eligibility.
    • If you previously held a higher grade, you must also submit an SF-50 showing that grade.

    Resume

    • Your resume may be submitted in any format, however we strongly recommend using USA Jobs resume builder as it contains all of the information required on federal resumes.
    • For qualifications determinations your resume must contain hours worked per week, the dates of employment, and the level (GS level if the experience is federal [or the appropriate pay plan]) of your experience. If your resume does not contain this information you will not receive consideration for this position.
    • If you submit more than one copy of your resume, only the most recent version will be reviewed. The latest timestamp will be used to determine which version of your resume is \"most recent.\" It is your responsibility to check the status and timestamp of all documents you submit as part of your application.
    • If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

    Applicants claiming veterans' preference must also submit:

    • A legible copy of your DD Form 214, \"Certificate of Release or Discharge from Active Duty,\" showing all dates of service, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD Form 214 is preferable. Copies of DD-214's can be requested here.
    • Current active duty members must submit a signed statement of service from their commander dated within the last 120 days that contains their expected discharge date, their release from active duty under honorable conditions, any medals awarded, and the timeframe of their service so eligibility can be determined.
    • Veterans claiming 10 point preference must also submit an SF-15 and all documents indicated on the form as proof of type of preference. This includes a VA letter supporting your disability claim with the overall percentage listed.
    • If you are unsure as to whether you qualify for veterans' preference, please consult the U.S. Department of Labor's Veterans' Preference Advisor here.

    Transcripts

    • If you are basing all or some of your qualifications on education or if a degree is required for the position, a transcript must be included as part of your application package.
    • Unofficial transcript(s) may be submitted, however it must contain the course names, levels, credits earned, and grades received.
    • Your transcript must contain the degree conferred date if you are substituting a degree for experience.
    • If you are claiming superior academic achievement (SAA) ensure you submit completed transcript(s) to demonstrate it. The requirements for superior academic achievement can be viewed here.
    • A photocopy of your degree is not acceptable in place of a transcript.
    • An official transcript will be required at a later date if you are selected for the position.

    Applicants claiming CTAP/ICTAP eligibility must also submit:

    • Certification of expected separation, reduction-in-force separation notice, or notice of proposed removal; and your most recent performance evaluation; and an SF-50 demonstrating your separation or the position you will be separated from. Or
    • Worker's compensation separation: agency certification of inability to place employee and notification of separation or a separation SF-50. Or
    • Disability annuity termination: Notification from OPM of disability annuity termination and separation SF-50 of the last position held. Or
    • Military reserve or National Guard technician special disability retirement annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard bureau and separation SF-50 of the last position held

    Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. You will not be contacted for additional information.

    In addition to the information listed above, please use this checklist to ensure you have included other documents required for your application.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • To apply for this position, you must complete the https://apply.usastaffing.gov/ViewQuestionnaire/12495723 and submit the documentation specified in the required documents section. Documents will not be accepted after the closing date of the announcement.

    The complete application package must be submitted by 11:59 PM (EST) on 08/14/2024 to receive consideration.

    1. To begin, click apply online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

    2. Click submit my answers to submit your application package.

    Note: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

    To verify your application is complete, log into your USAJOBS account, select the application status link and then select the more information link for this position. The details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

    To return to an incomplete application, log into your USAJOBS accountand click update application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

    Agency contact information

    Mark Abecia

    Phone
    515-323-7575
    Email
    Mark.Abecia@va.gov

    Address
    St Louis Regional Benefit Office
    9700 Page Ave
    Overland, MO 63132
    US

    Learn more about this agency

    Next steps

    After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your resume and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided). Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

    You may check the status of your application at any time by logging into your USAJOBS account and clicking on \"Application Status.\" For a more detailed update of your status, click on \"more information.\" Information regarding applicant notification points can be found in the USAJOBS Resource Center.

  • The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Criminal history inquiries
    • Equal Employment Opportunity (EEO) Policy
    • Financial suitability
    • New employee probationary period
    • Privacy Act
    • Reasonable accommodation policy
    • Selective Service
    • Signature and false statements
    • Social security number request

Help

Required Documents

The following documents are required for all applicants:

  • Resume

Review the information below and submit any additional documents (as needed) to demonstrate your eligibility and/or qualifications for the position.

Current Federal Employees:

  • If you are applying using your status as a current federal employee or as a VEOA candidate (who is a current federal employee) you must submit an SF-50.
  • To support your claim that you have the required time-in-grade, you must submit your most recent promotion, within-grade increase, or appointment SF-50 (do not submit an Award [NOA Code 840, 841, 842] or General/Pay Adjustment SF-50 [NOA Code 894]). Some applicants may have to submit more than one SF-50 to demonstrate their eligibility.
  • If you previously held a higher grade, you must also submit an SF-50 showing that grade.

Resume

  • Your resume may be submitted in any format, however we strongly recommend using USA Jobs resume builder as it contains all of the information required on federal resumes.
  • For qualifications determinations your resume must contain hours worked per week, the dates of employment, and the level (GS level if the experience is federal [or the appropriate pay plan]) of your experience. If your resume does not contain this information you will not receive consideration for this position.
  • If you submit more than one copy of your resume, only the most recent version will be reviewed. The latest timestamp will be used to determine which version of your resume is \"most recent.\" It is your responsibility to check the status and timestamp of all documents you submit as part of your application.
  • If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Applicants claiming veterans' preference must also submit:

  • A legible copy of your DD Form 214, \"Certificate of Release or Discharge from Active Duty,\" showing all dates of service, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD Form 214 is preferable. Copies of DD-214's can be requested here.
  • Current active duty members must submit a signed statement of service from their commander dated within the last 120 days that contains their expected discharge date, their release from active duty under honorable conditions, any medals awarded, and the timeframe of their service so eligibility can be determined.
  • Veterans claiming 10 point preference must also submit an SF-15 and all documents indicated on the form as proof of type of preference. This includes a VA letter supporting your disability claim with the overall percentage listed.
  • If you are unsure as to whether you qualify for veterans' preference, please consult the U.S. Department of Labor's Veterans' Preference Advisor here.

Transcripts

  • If you are basing all or some of your qualifications on education or if a degree is required for the position, a transcript must be included as part of your application package.
  • Unofficial transcript(s) may be submitted, however it must contain the course names, levels, credits earned, and grades received.
  • Your transcript must contain the degree conferred date if you are substituting a degree for experience.
  • If you are claiming superior academic achievement (SAA) ensure you submit completed transcript(s) to demonstrate it. The requirements for superior academic achievement can be viewed here.
  • A photocopy of your degree is not acceptable in place of a transcript.
  • An official transcript will be required at a later date if you are selected for the position.

Applicants claiming CTAP/ICTAP eligibility must also submit:

  • Certification of expected separation, reduction-in-force separation notice, or notice of proposed removal; and your most recent performance evaluation; and an SF-50 demonstrating your separation or the position you will be separated from. Or
  • Worker's compensation separation: agency certification of inability to place employee and notification of separation or a separation SF-50. Or
  • Disability annuity termination: Notification from OPM of disability annuity termination and separation SF-50 of the last position held. Or
  • Military reserve or National Guard technician special disability retirement annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard bureau and separation SF-50 of the last position held

Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. You will not be contacted for additional information.

In addition to the information listed above, please use this checklist to ensure you have included other documents required for your application.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

How to Apply

To apply for this position, you must complete the https://apply.usastaffing.gov/ViewQuestionnaire/12495723 and submit the documentation specified in the required documents section. Documents will not be accepted after the closing date of the announcement.

The complete application package must be submitted by 11:59 PM (EST) on 08/14/2024 to receive consideration.

1. To begin, click apply online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

2. Click submit my answers to submit your application package.

Note: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USAJOBS account, select the application status link and then select the more information link for this position. The details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS accountand click update application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Read more

Agency contact information

Mark Abecia

Phone
515-323-7575
Email
Mark.Abecia@va.gov

Address
St Louis Regional Benefit Office
9700 Page Ave
Overland, MO 63132
US

Learn more about this agency

Next steps

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your resume and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided). Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USAJOBS account and clicking on \"Application Status.\" For a more detailed update of your status, click on \"more information.\" Information regarding applicant notification points can be found in the USAJOBS Resource Center.

Read more

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

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Quality Assurance Specialist

Port Muskogee Job Board (2)

U.S. Department of Veteran Affairs

This job is no longer accepting applications

See open jobs at U.S. Department of Veteran Affairs.See open jobs similar to "Quality Assurance Specialist" Port Muskogee.

Quality Assurance

Overland, MO, USA

Posted on

Sunday, August 4, 2024

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Summary

Seventeen (17) positions are available in Overland, Missouri.

The incumbent develops and uses various types of quality assurance analysis techniques and is required to develop and incorporate current procedures and procedural changes to keep pace with the organization in the fluctuating workload environment.

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Overview

  • Accepting applications
  • Open & closing dates

    07/31/2024 to 08/14/2024

  • Salary

    $61,408 - $79,830 per year

  • Pay scale & grade

    GS 9

  • Help

    Location

    17 vacancies in the following location:

    • Overland, MO
  • Remote job

    No

  • Telework eligible

    Yes—as determined by the agency policy.

  • Travel Required

    Occasional travel - You may be expected to travel for this position.

  • Relocation expenses reimbursed

    No

  • Appointment type

    Permanent

  • Work schedule

    Full-time - (Compressed Schedule Available)

  • Service

    Competitive

  • Promotion potential

    9 - This position is at the Full Performance Level (FPL).

  • Job family (Series)

    1910 Quality Assurance

  • Supervisory status

    No

  • Security clearance

    Other

  • Drug test

    No

  • Position sensitivity and risk

    Non-sensitive (NS)/Low Risk

  • Trust determination process

    Suitability/Fitness

  • Financial disclosure

    No

  • Bargaining unit status

    Yes

  • Announcement number

    331-2024-MA-12495723-BU

  • Control number

    802635900

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This job is open to

Clarification from the agency

This vacancy is open ONLY to current employees of the St. Louis Regional Office (Facility), current employees of the Veterans Benefits Administration (VBA-Wide), Current VA Employees (VA-wide), CTAP/ICTAP eligible federal employees, non-competitive appointment eligible candidates (30% Disabled Vet, Schedule A, VRA, Reinstatement, Military Spouses), VEOA-eligible veterans, federal employees eligible for transfer/interchange agreements, Peace Corps/VISTA, and Land Management employees.

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Duties

Major Duties:

The incumbent develops and uses various types of quality assurance analysis techniques. The incumbent is required to develop and incorporate current procedures and procedural changes to keep pace with the organization in the fluctuating workload environment. The incumbent conducts reviews of completed work to ensure compliance with applicable regulations, guidelines, policies and locally generated procedures and creates reports such as an individual checklist and an excel spreadsheet of all quality findings.

Results of quality assurance checks are consolidated into reports that are forwarded directly to the unit supervisor for inclusion in briefings given to the Regional Office director. These reports are used to evaluate local training, develop training plans, evaluate employee performance and determine employee awards, and aid in ascertaining the effectiveness of each division.

Conducts and develops new hire and initial position training for employees in new positions along with refresher and on the job training as needed. Evaluates and communicates progress of training to the quality assurance supervisor and including identifying possible areas of incomplete training and/or incorrect interpretation of training given. The incumbent assists the divisions with solutions to address error trends by refocusing training if needed. Assists management with the creation/ updating of training materials.

May participate in special projects.

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Requirements

Conditions of Employment

  • You must be a U.S. citizen to apply for this job
  • Selectees are subject to a background/suitability investigation
  • Selective Service registration is required for males born after 12/31/1959
  • A probationary period may be required for employees and supervisors
  • Selected applicants will be required to complete an online onboarding process.
  • Virtual: This is not a virtual position.
  • This is a Bargaining Unit (BU) position.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/14/2024.

Note: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience you document, to include volunteer experience.

Time-In-Grade Restrictions
Applicants who held a General Schedule (GS) position under non-temporary appointment in the competitive or excepted service in the executive branch in the past 52 weeks must also meet Time-In-Grade requirements.

For a GS-09 position you must have served 52 weeks at the GS-07 level. To support your claim of Time-In-Grade, you must submit your most recent Appointment, Promotion, or Within Grade Increase SF-50 (do not submit an Award [NOA Code 840, 841, 842] or General/Pay Adjustment SF-50 [NOA Code 894]). Some applicants may have to submit more than one SF-50 to demonstrate their eligibility If you are applying using your status as a VEOA candidate (who is a current federal employee) you must submit an SF-50. See the required documents section below for more information.

Individual Occupational Requirements
This position has an Office of Personnel Management (OPM) Individual Occupational Requirements (IOR) and applicants are qualified under Quality Assurance Series 1910 which requires:

GRADUATE EDUCATION: Major study -- quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or other fields related to the position.

OR

EXPERIENCE

Specialized Experience: Experience that demonstrated a practical knowledge in monitoring, controlling, or maintaining the quality of products or services in quality assurance, procurement, inspection, production, or related areas. Examples include:

  • Reviewing written quality or inspection procedures for adequacy, and evaluating the implementation and effectiveness of quality/inspection systems, including sampling plans.
  • Analyzing quality data to detect unsatisfactory trends or weaknesses in the quality/inspection system.
  • Verifying by test or inspection, using sampling inspection or intensive product inspection techniques, that products comply with requirements prior to acceptance.
  • Identifying inadequacies and requesting corrective action.
  • Computing data, summarizing results, and preparing reports or charts depicting pertinent relationships using statistical methods.
  • Investigating customer complaints and deficiency reports, and providing identification of causes to appropriate authorities.

Minimum Qualification Requirements
In addition to the Individual Occupation Requirement (IOR), applicants must demonstrate that they meet the Minimum Qualification requirements as listed below under Specialized Experience.

Specialized Experience (GS-09)
To qualify, applicants must have at least one (1) year of specialized experience equivalent to at least the next lower grade level (GS-07) in the normal line of progression for the occupation in the organization. Specialized Experience is defined as experience that has equipped the applicant to perform at the journeyman level of this position with little to no training or supervision. The experience should demonstrate the following:

  1. Safeguarding the security and integrity of records by ensuring PII information is redacted to protect privacy.
  2. Utilizing Electronic Records Systems for record retrieval.
  3. Reconstructing lost files or records by obtaining official documents and properly disposing of redundant information.
  4. Receiving request for information and releasing based on laws, policies and/or procedures.
  5. Creating and maintaining file logs by using office automation programs such as Word and Excel.

OR

Applicants may substitute education for the experience required. To qualify at the GS-09 level, you must have a Master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree, or LL.B. or J.D., if related.

OR

Applicants may combine education and specialized experience to qualify for the position. If you have some, but not all, of the graduate education AND specialized experience described above, you may still qualify by combining the amount of creditable education and experience that you do have. To do so, first calculate the percentage of qualifying education you have as a percentage of the education required. Next, calculate the percentage of specialized experience you have as a percentage of the experience required. Then, add the two percentages. The total percentage must equal at least 100% for you to qualify for the position at the GS-09 grade level. If you qualify based on a combination of graduate education and specialized experience, you must submit a copy of your official college transcript with your application.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for federal employment. You can verify your education here. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Additional information

Work Schedule: Standard 5-day, 8-hour, full time (40 hours a week) schedule, 8:00 am to 4:30 pm CDT; Monday - Friday. Hours may vary to effectively carry out the mission.

Title/PD#: Quality Assurance Specialist GS - 9; PD 03468A

Promotion Potential: This position is at the Full Performance Level (FPL).

Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; driving an automobile, etc. No special physical demands are required to perform the work.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or disabled veterans with a compensable service-connected disability of 30% or more. Please contact the special placement coordinator or the human resources specialist listed on this vacancy for more information regarding applying for consideration under schedule A or as a 30% disabled veteran.

Displaced federal employees: The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified for this vacancy. A well-qualified candidate is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualifications requirements for this position. A score of 85 or above on the assessment questionnaire is considered well qualified. Information about ICTAP and CTAP eligibility can be found here.

Service credit for leave: Veterans Affairs offers creditable service for annual leave accrual for non-federal work experience to eligible employees. For more information about crediting experience for annual leave visit here.

This job opportunity announcement may be used to fill additional vacancies and other vacancies in the same series, grade, and location.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), https://www.va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf."

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  • Help

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

In describing your experience, please be clear and specific. We will not make assumptions regarding your experience. Applicants who do not fully address the specialized experience needed for the position (as described above in the job announcement) in their resume or who do not possess the education to substitute for it will not be referred for consideration.

Once the application process is complete, your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are eligible and report that you are minimally qualified for this job, your resume and supporting documentation will be compared to your responses on the occupational questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

1.Attention to Detail - Is thorough when performing work & conscientious about attending to detail.

2. Auditing - Knowledge of generally accepted auditing standards & procedures for conducting financial & compliance, economy & efficiency, & program results audits.

3. Technology Application - Uses machines, tools, or equipment effectively; uses computers & computer applications to analyze & communicate information in the appropriate format.

4. Quality Assurance - Knowledge of principles, methods, & tools of quality assurance & quality control used to ensure a product fulfills functional requirements & standards.

5. Education and Training - Knowledge of the concepts, principles, & theories of instructional methods such as teaching, training, research, making presentations, lecturing, & testing.

Only the best qualified merit promotion applicants will be referred to the hiring manager for consideration. If you are referred for consideration, you may be asked to submit additional job-related information, which may include, but is not limited to responses to the knowledge, skills, and abilities; completion of a work sample, and/or an interview.

Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Notice to Applicants: It is the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination.

  • Help

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    The following documents are required for all applicants:

    • Resume

    Review the information below and submit any additional documents (as needed) to demonstrate your eligibility and/or qualifications for the position.

    Current Federal Employees:

    • If you are applying using your status as a current federal employee or as a VEOA candidate (who is a current federal employee) you must submit an SF-50.
    • To support your claim that you have the required time-in-grade, you must submit your most recent promotion, within-grade increase, or appointment SF-50 (do not submit an Award [NOA Code 840, 841, 842] or General/Pay Adjustment SF-50 [NOA Code 894]). Some applicants may have to submit more than one SF-50 to demonstrate their eligibility.
    • If you previously held a higher grade, you must also submit an SF-50 showing that grade.

    Resume

    • Your resume may be submitted in any format, however we strongly recommend using USA Jobs resume builder as it contains all of the information required on federal resumes.
    • For qualifications determinations your resume must contain hours worked per week, the dates of employment, and the level (GS level if the experience is federal [or the appropriate pay plan]) of your experience. If your resume does not contain this information you will not receive consideration for this position.
    • If you submit more than one copy of your resume, only the most recent version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent." It is your responsibility to check the status and timestamp of all documents you submit as part of your application.
    • If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

    Applicants claiming veterans' preference must also submit:

    • A legible copy of your DD Form 214, "Certificate of Release or Discharge from Active Duty," showing all dates of service, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD Form 214 is preferable. Copies of DD-214's can be requested here.
    • Current active duty members must submit a signed statement of service from their commander dated within the last 120 days that contains their expected discharge date, their release from active duty under honorable conditions, any medals awarded, and the timeframe of their service so eligibility can be determined.
    • Veterans claiming 10 point preference must also submit an SF-15 and all documents indicated on the form as proof of type of preference. This includes a VA letter supporting your disability claim with the overall percentage listed.
    • If you are unsure as to whether you qualify for veterans' preference, please consult the U.S. Department of Labor's Veterans' Preference Advisor here.

    Transcripts

    • If you are basing all or some of your qualifications on education or if a degree is required for the position, a transcript must be included as part of your application package.
    • Unofficial transcript(s) may be submitted, however it must contain the course names, levels, credits earned, and grades received.
    • Your transcript must contain the degree conferred date if you are substituting a degree for experience.
    • If you are claiming superior academic achievement (SAA) ensure you submit completed transcript(s) to demonstrate it. The requirements for superior academic achievement can be viewed here.
    • A photocopy of your degree is not acceptable in place of a transcript.
    • An official transcript will be required at a later date if you are selected for the position.

    Applicants claiming CTAP/ICTAP eligibility must also submit:

    • Certification of expected separation, reduction-in-force separation notice, or notice of proposed removal; and your most recent performance evaluation; and an SF-50 demonstrating your separation or the position you will be separated from. Or
    • Worker's compensation separation: agency certification of inability to place employee and notification of separation or a separation SF-50. Or
    • Disability annuity termination: Notification from OPM of disability annuity termination and separation SF-50 of the last position held. Or
    • Military reserve or National Guard technician special disability retirement annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard bureau and separation SF-50 of the last position held

    Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. You will not be contacted for additional information.

    In addition to the information listed above, please use this checklist to ensure you have included other documents required for your application.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • To apply for this position, you must complete the https://apply.usastaffing.gov/ViewQuestionnaire/12495723 and submit the documentation specified in the required documents section. Documents will not be accepted after the closing date of the announcement.

    The complete application package must be submitted by 11:59 PM (EST) on 08/14/2024 to receive consideration.

    1. To begin, click apply online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

    2. Click submit my answers to submit your application package.

    Note: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

    To verify your application is complete, log into your USAJOBS account, select the application status link and then select the more information link for this position. The details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

    To return to an incomplete application, log into your USAJOBS accountand click update application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

    Agency contact information

    Mark Abecia

    Phone
    515-323-7575
    Email
    Mark.Abecia@va.gov

    Address
    St Louis Regional Benefit Office
    9700 Page Ave
    Overland, MO 63132
    US

    Learn more about this agency

    Next steps

    After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your resume and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided). Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

    You may check the status of your application at any time by logging into your USAJOBS account and clicking on "Application Status." For a more detailed update of your status, click on "more information." Information regarding applicant notification points can be found in the USAJOBS Resource Center.

Help

Required Documents

The following documents are required for all applicants:

  • Resume

Review the information below and submit any additional documents (as needed) to demonstrate your eligibility and/or qualifications for the position.

Current Federal Employees:

  • If you are applying using your status as a current federal employee or as a VEOA candidate (who is a current federal employee) you must submit an SF-50.
  • To support your claim that you have the required time-in-grade, you must submit your most recent promotion, within-grade increase, or appointment SF-50 (do not submit an Award [NOA Code 840, 841, 842] or General/Pay Adjustment SF-50 [NOA Code 894]). Some applicants may have to submit more than one SF-50 to demonstrate their eligibility.
  • If you previously held a higher grade, you must also submit an SF-50 showing that grade.

Resume

  • Your resume may be submitted in any format, however we strongly recommend using USA Jobs resume builder as it contains all of the information required on federal resumes.
  • For qualifications determinations your resume must contain hours worked per week, the dates of employment, and the level (GS level if the experience is federal [or the appropriate pay plan]) of your experience. If your resume does not contain this information you will not receive consideration for this position.
  • If you submit more than one copy of your resume, only the most recent version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent." It is your responsibility to check the status and timestamp of all documents you submit as part of your application.
  • If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Applicants claiming veterans' preference must also submit:

  • A legible copy of your DD Form 214, "Certificate of Release or Discharge from Active Duty," showing all dates of service, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD Form 214 is preferable. Copies of DD-214's can be requested here.
  • Current active duty members must submit a signed statement of service from their commander dated within the last 120 days that contains their expected discharge date, their release from active duty under honorable conditions, any medals awarded, and the timeframe of their service so eligibility can be determined.
  • Veterans claiming 10 point preference must also submit an SF-15 and all documents indicated on the form as proof of type of preference. This includes a VA letter supporting your disability claim with the overall percentage listed.
  • If you are unsure as to whether you qualify for veterans' preference, please consult the U.S. Department of Labor's Veterans' Preference Advisor here.

Transcripts

  • If you are basing all or some of your qualifications on education or if a degree is required for the position, a transcript must be included as part of your application package.
  • Unofficial transcript(s) may be submitted, however it must contain the course names, levels, credits earned, and grades received.
  • Your transcript must contain the degree conferred date if you are substituting a degree for experience.
  • If you are claiming superior academic achievement (SAA) ensure you submit completed transcript(s) to demonstrate it. The requirements for superior academic achievement can be viewed here.
  • A photocopy of your degree is not acceptable in place of a transcript.
  • An official transcript will be required at a later date if you are selected for the position.

Applicants claiming CTAP/ICTAP eligibility must also submit:

  • Certification of expected separation, reduction-in-force separation notice, or notice of proposed removal; and your most recent performance evaluation; and an SF-50 demonstrating your separation or the position you will be separated from. Or
  • Worker's compensation separation: agency certification of inability to place employee and notification of separation or a separation SF-50. Or
  • Disability annuity termination: Notification from OPM of disability annuity termination and separation SF-50 of the last position held. Or
  • Military reserve or National Guard technician special disability retirement annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard bureau and separation SF-50 of the last position held

Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. You will not be contacted for additional information.

In addition to the information listed above, please use this checklist to ensure you have included other documents required for your application.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

How to Apply

To apply for this position, you must complete the https://apply.usastaffing.gov/ViewQuestionnaire/12495723 and submit the documentation specified in the required documents section. Documents will not be accepted after the closing date of the announcement.

The complete application package must be submitted by 11:59 PM (EST) on 08/14/2024 to receive consideration.

1. To begin, click apply online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

2. Click submit my answers to submit your application package.

Note: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USAJOBS account, select the application status link and then select the more information link for this position. The details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS accountand click update application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Read more

Agency contact information

Mark Abecia

Phone
515-323-7575
Email
Mark.Abecia@va.gov

Address
St Louis Regional Benefit Office
9700 Page Ave
Overland, MO 63132
US

Learn more about this agency

Next steps

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your resume and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided). Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USAJOBS account and clicking on "Application Status." For a more detailed update of your status, click on "more information." Information regarding applicant notification points can be found in the USAJOBS Resource Center.

Read more

This job is no longer accepting applications

See open jobs at U.S. Department of Veteran Affairs.See open jobs similar to "Quality Assurance Specialist" Port Muskogee.
See more open positions at U.S. Department of Veteran Affairs
Port Muskogee Job Board (2024)

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